Frequently Asked Questions
Everything you need to know about shopping with Iko Iko.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
Iko Iko accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are your products sustainably sourced?
Yes, we prioritize ethical manufacturing and sustainable materials across our entire collection to ensure high quality with a lower environmental impact.
Can I change or cancel my order?
Orders can be modified or canceled within 2 hours of placement. Please contact our customer service team immediately via live chat or email to request a change.